Stephen King, former Head of Global Learning for E.ON, inherited an enormously challenging situation; there were too many coaching suppliers, no consistent or robust end-to-end coaching process, and no management information reporting or evaluation systems in place. His solution: to bring TLC on board. Appointed as E.ON’s single coaching provider, we manage the entire UK coaching offer, including administration, management information reporting and ROI evaluation; and we are delighted to say that we won Silver for Best Coaching Programme at the Training Journal Awards 2015.