Lisa - UK
Lisa is TLC’s Project Manager and she is responsible for project managing bespoke Leadership Development, Coaching and Cultural Transformations Programmes as well as 360-degree feedback implementations in partnership with the Managing Director, TLC’s facilitators and coaches, and importantly with clients. Lisa is people focused and prides herself on providing outstanding customer service and ensuring projects run smoothly and on budget.
Lisa has held many senior roles and has over 35 years’ experience in Operational Business Administration roles across a variety of industry sectors including Finance, Education, Travel, 3rd Sector NGO, Professional Body, Utilities, Retail and Engineering.
Operational Experience:
- Project Manager – The Learning Curve (TLC)
- Senior Operational Manager – Bravissimo
- Head of Donor Support – Practical Action
- Head of Membership Support – RICS
- Part-Time Lecturer (PG Masters) – Coventry University.
Qualifications:
- Master’s Degree in Business Management & Administration
- C&G Graduateship award for Professional Development
- CIPD Certificate in Personnel Practice.
Specialisms:
- Project and Budget Management
- Client Relationship Management
- Resource and Time Planning
- Learning and Development
- Recruitment and Selection
- System Implementation
- Operational Management
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- Process and System Development
- Strategic Planning
- Research and Analysis
- Business Administration
- Event Management
- Facilities Management
- Procurement and Supplier Management.
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Clients
Abri, Adevinta, AHUA, Angel Trains, Arriva & Arriva Rail, Atkins Global, BMG Labtech, BNP Paribas, Brake, British Library, Brown Forman , Chartered Institute of Management Accountants (CIMA), Computacenter, Crowe, D5 Design, De Montfort University, Durham University, E.ON UK, FSE Group, Govia Thameslink Railway, Intergen, io Consulting, ISG, King, Lancaster University, Leeds University, Lewisham Homes, Maximus, Network Homes, Open University, Oxford University, Saint Gobain, Southern Housing, Swiss RE, Warner Bros and Zego.
Additional Expertise:
Lisa works and thinks at both operational and strategic levels. She is focussed on delivering results to achieve business objectives and has excellent communication skills, both verbal and written. Lisa builds strong relationships with colleagues, suppliers, internal and external customers and works collaboratively. She is service orientated with a focus on people and committed to providing her customers with an exceptional service experience.